ISO 9001:2008 - Quality Management System Certification
March 2009, FMIC became the first healthcare institution in Afghanistan
to receive the ISO 9001:2008 certification for implementing a Quality
Management System for patient care support services.
Following this, FMIC successfully completed
three annual ISO 9001:2008 surveillance audits: in May 2010, July 2011
and March 2012. Effective implementation of the ISO 9001:2008 Quality
Management System has enabled us to continuously identify challenges and
work to improve the hospital’s performance.
FMIC is also committed to building staff
capacity to maintain the hospital’s ISO compliance. The hospital
supported 8 staff members in 2009 and 10 in 2010 in completing the ISO
Lead Auditor Training course. FMIC now has 14 staff members who have
been trained as ISO lead auditors, 11 of whom are certified lead
Joint Commission International Accreditation
is in the process of seeking the prestigious US-based Joint Commission
International (JCI) accreditation. FMIC’s Joint Commission
International Accreditation Taskforce is leading this initiative, by
coordinating this process and ensuring that FMIC is fully prepared for
the accreditation survey.
Since 1994, the JCI has worked with
healthcare organizations, ministries of health and global organizations
in over 80 countries “to continuously improve healthcare for the public,
in collaboration with other stakeholders, by evaluating healthcare
organizations and inspiring them to excel in providing safe and
effective care of the highest quality and value."
The organisation provides accreditation, certification, advice and education to healthcare institutions.
FMIC is currently building staff capacity to
understand and meet JCI standards in anticipation of the application.
The internationally recognized JCI accreditation will be another
indicator of FMIC’s leadership in Afghanistan’s healthcare sector, by
indicating that the hospital consistently demonstrates a high level of
medical practice, patient care and safety.